Shipping & Refund Policy


At, we are committed to giving our customers the best shopping experience. Hence, we aim to deliver your purchased products in the shortest time possible.
All orders are in processed as soon as the transaction is confirmed within 1-2 working days.

Delivery charges are fixed at:

  • Postage : Starting from RM8.00 with based on product weight in every transaction
  • Once processed, the estimated delivery time is as follow:

For West Malaysia, the delivery may take one week and All the orders are dispatched and delivered via Customer choice of Courier Service (GDEX)


Thanks for purchasing our products at Mila d’Opiz Malaysia operated by Luminance Marketing Sdn. Bhd

In order to be eligible for a refund:

  • Refund is not applicable after payment is made

Contact Us

Penang (HQ)

17, Lorong Permai 5, 11700, Gelugor, Penang, Malaysia.

+604-824 9033 / +6016-477 8133

Kuala Lumpur

A-2-17, Plaza Damas 3, Jalan Sri Hartamas 1, Sri Hartamas, 50480 Kuala Lumpur, Malaysia.

+603-6206 1177 / +6016-428 8033